WordPress maintenance.
Support after launch.

I maintain WordPress websites and WooCommerce stores, handling updates, backups and agreed changes. Work directly with me on a monthly maintenance plan or get help with a single task.

Illustration of website maintenance: backups, updates and security

Monthly WordPress maintenance plans

Choose a scope that fits your website. Billing is monthly. We agree the price, frequency of work and time allowance for changes before starting.

Technical support

For a WordPress site that needs regular maintenance and technical support.

What does this variant include?
  • WordPress, theme and plugin updates
  • Backups according to a set schedule
  • Checking operation after updates
  • Checking the form and agreed functions
  • Technical support within the agreed scope
  • Summary of work performed

Choose this if you update the content yourself and want me to handle technical maintenance.

Individual pricing

Monthly subscription

Ask about this subscription

Maintenance and updates

For a website where new information, photos and changes to the offer appear regularly.

What does this variant include?
  • Scope of technical support
  • An agreed monthly time allowance for changes
  • Replacing texts and photos
  • Updates to business details and service information
  • Minor appearance improvements
  • Summary of work and time used

Select if, in addition to maintenance, you need help with ongoing website updates.

Individual pricing

Monthly subscription

Ask about this subscription

Store maintenance

For a WooCommerce store that needs support with products, checkout and order management.

What does this variant include?
  • WordPress and WooCommerce updates
  • Backups suited to the sales process
  • Shopping cart and checkout checks
  • Checks of agreed payment and delivery methods
  • Support with store operation problems
  • Summary of work and recommendations

Choose this if you run a store. We agree support for integrations and changes around your sales process.

Individual pricing

Monthly subscription

Ask about this subscription

Before starting your subscription, you receive

The written terms cover the monthly price and scope, update and backup frequency, time allowance for changes, service hours and response time. They also explain how to submit tasks, how unused time is treated and how to cancel. Larger tasks outside the plan’s scope require a separate quote.

Not sure which maintenance plan to choose?

Send me the website address and tell me what you need help with. I'll suggest a suitable scope.

Choose a maintenance plan

One-time help without a subscription

Need a specific problem fixed or change implemented? You can commission a single task without committing to ongoing maintenance. Just send me the website address and describe what needs improvement. Before we begin, we'll agree on the scope, cost, and deadline.

Bug fix

Diagnosis of a problem with a form, page appearance, or a selected feature. I determine the scope of the repair after investigating the cause.

Website changes

Replacing texts, photos, contact details or elements of the offer - in accordance with the established list of changes.

Help with setup

Support with plugin, form, or integration setup. First, I review your website's capabilities and requirements.

Got a specific thing you want to do?

Describe the problem or change. I will confirm the scope, price, and deadline before work begins.

Request one-time assistance

How can I help you?

Support can include regular technical maintenance and help with day-to-day changes. Before starting, we agree what I will do and how often.

WordPress updates

Updating the system, theme, and plugins, and checking key features after changes. This applies to WordPress-based sites.

Backups

Establishing a schedule and storage location for backups and checking the possibility of restoring the site.

Content and graphics changes

Replacing texts, photos, contact details and elements of the offer within the agreed scope of work.

Functionality checks

Checks of agreed features, such as contact forms, links and mobile layouts. For stores, this also covers checkout.

Technical support

Diagnosis of reported problems and minor repairs are included in the scope of care. Major repairs are quoted after determining the cause.

Information about the work performed

Summary of changes, noticed problems and recommendations for further maintenance of the site.

WooCommerce maintenance: check the purchase journey

A store needs more than a homepage that loads. We agree which purchase paths and connections I will check after updates, using test data and your payment provider’s test mode where available.

Products, variations and the basket

I check the agreed product pages, variation selection, displayed prices and availability. I then check that a customer can add an item, change its quantity and move from the basket to checkout on mobile and desktop.

Checkout, payments and delivery

I check the agreed checkout fields, delivery choices and payment methods. A test order helps verify the confirmation page, payment status and order email. Testing a real payment requires your separate approval and an agreed test procedure.

Orders and connected systems

If integration checks are included, I trace an agreed test order and its stock or status changes between WooCommerce and the connected system. I check for missing or duplicate transfers within that scope. Provider outages and changes to external APIs may need separate investigation.

A repair or a new feature?

Restoring an existing function and adding a new one are different tasks. I explain the cause and proposed work before proceeding. A new payment provider, carrier or ERP connection is quoted separately unless it is already included in your agreement.

Planning a new WooCommerce store?

Explore system integration

Brochure website, company website or store?

The maintenance scope depends on how your website is built and used.

WordPress brochure website

WordPress updates, backups, content and image changes, and form checks. I tailor the maintenance scope to a simple website’s needs.

WordPress site

System, theme, and plugin updates and performance checks. You can still edit content yourself in your dashboard.

WooCommerce Store

Alongside website maintenance, I check the shopping cart, orders and payment and delivery connections. Backups and checks are tailored to the sales process.

WordPress support for a site built by someone else

You do not need to rebuild your website to ask for support. I first review its condition and confirm whether I can maintain it. Existing problems, missing licences or unsupported software may need attention before regular maintenance starts.

Start with the website address

Send me the public URL, the issue or changes you have in mind, and the names of any important plugins or integrations. Tell me who manages hosting and licences. Do not send passwords, API keys or customer records through the enquiry form.

Agree the review and access

I confirm the scope and any cost of the initial review before work starts. We then arrange only the access needed, using a separate account where possible and an agreed secure method. Your domain, hosting and service accounts remain under your control.

Separate existing issues from ongoing care

I identify the work needed before taking over, what can be maintained regularly and what depends on a third party. You receive the proposed scope and costs before deciding. An initial repair is not automatically included in a monthly plan.

Set the maintenance baseline

We agree the functions to protect, backup arrangements, update frequency, contact method and service hours. Where a staging copy is appropriate, we also agree its setup and cost. I record the starting condition so later work has a clear point of reference.

Discuss taking over your website

What happens if an update causes a problem?

Updates can expose conflicts between WordPress, a theme, plugins or external services. A backup is useful only if it can be restored. The maintenance agreement defines the preparation, checks and recovery work included.

Before making a change

I check the agreed backup arrangements and the functions affected by the update. For higher-risk changes, we agree whether to test on staging first and when to work on the live site. A staging test reduces risk but cannot guarantee identical behaviour in production.

If something stops working

I investigate the affected function and avoid continuing unrelated updates while the cause is unclear. Depending on the issue, I may propose reverting the affected change or restoring from a suitable backup. I explain the options and any work outside the agreed scope before proceeding.

Protect recent orders and enquiries

A full restore may overwrite data received since the backup. For an active store, we assess recent orders, payments and stock changes before choosing a recovery method. Restoring a whole database is not an automatic first step.

Check and explain the outcome

After recovery, I check the agreed functions and report what was restored, what remains unresolved and whether further work is needed. Response times, recovery arrangements and service hours are set in your quote; they are not an unconditional uptime guarantee.

Clear scope and principles of cooperation

You speak directly with me. I review the website, agree on the scope with you, and then handle the agreed-upon work.

Get to know me
Technical support illustration: page elements, correction tools, and completed task folder

Website review

You submit the website address and a description of your needs. I review the technology and the site's condition, even if it was developed by someone else.

Determining the scope

We agree the tasks, schedule, service hours and response time. For monthly plans, we also set a time allowance for changes and billing rules.

Work and support requests

I complete agreed-upon tasks and verify performance after changes. If a major repair is needed, I first discuss the scope with you.

Summary for you

You receive information about work performed, any issues noted, and any recommendations. You know what has been done and what requires further action.

See what was done, checked and left to decide

Your maintenance summary separates completed work, checks, unresolved issues and recommendations. Where your plan includes time for changes, it also records the time used. The format and reporting frequency are agreed before starting.

Illustrative report only. The entries below use a fictional website. They are not a client report or evidence of work performed on your site.

Completed

The agreed plugin updates were applied after a backup. The opening hours were changed using the wording approved by the website owner.

Checked

The agreed contact form and mobile navigation were tested. On the sample store, the basket, delivery choice and test payment confirmation were checked.

Still unresolved

A shipping connector returned an error during the test. Label creation remains unverified; the report records the issue and the next diagnostic step.

Your decision

A licence renewal is needed before a further plugin update. The owner receives the supplier’s cost and decides whether to renew. No purchase or additional work is assumed.

Discuss a maintenance plan for your site

How much does website maintenance cost?

Pricing depends on technology, site condition, and support level. Please provide your website address and whether you're interested in a subscription or a single order.

Request a maintenance quote

Monthly subscription

Before starting, you know the price, scope, time allowance and how unused time is treated. We also agree how to change or end the plan.

One-time order

You pay for the agreed task. I confirm the scope and delivery date after reviewing the problem or requested changes.

Additional costs

Hosting, domain, and paid licences are billed separately. I provide estimates for major repairs and upgrades beyond my scope before they are completed.

What should you ask?

What does the monthly subscription include?

The plan covers agreed regular technical work and, where included, a time allowance for content updates and minor changes. The quote specifies frequency, hours, price and response time. Work outside that scope is quoted before it begins.

Can I order one-time help without a subscription?

Yes. Send me the website address and describe the issue or change. We agree the scope, price and deadline for one task. You do not need an ongoing support plan.

Do you handle websites made by someone else?

Yes, subject to an initial review of the technology, licences, existing issues and access arrangements. I confirm any repairs needed before regular maintenance and quote for them separately. Start by sending the public website address, without passwords or customer data.

Does maintenance include creating new pages?

I implement minor changes within the agreed-upon scope of work. New subpages, expanded features, and project redesigns are priced and determined separately.

Can I edit my website myself?

Yes. Every website variant, including the brochure website, includes WordPress and a content editing panel. We determine which changes you make yourself and which you outsource to me.

How quickly will I receive help?

I include response times and service hours in my quote before commencing work. Troubleshooting depends on the cause and scope of the problem—after diagnosis, I determine further steps.

Does WooCommerce maintenance include checkout testing?

It can include checks of agreed products, the basket, checkout, delivery methods, payment status and order emails. We define the test procedure and integration checks in your scope. I use test data and test payment methods where available; a real payment needs separate approval.

Will a backup restore remove recent orders?

It may overwrite orders or other data created after the backup. Before a full restore, we assess recent activity and the available recovery options. The right approach depends on the fault, the backup and the store’s data; restoration is not an unconditional guarantee.

Does your website need support?

Send its address and describe your needs. I will help you choose ongoing maintenance or a one-off task.

Let's talk about your website